To switch your WeChat account to Weixin or your Weixin account to WeChat, you must:
- Change the mobile number linked to your account.
- Agree to the respective Weixin or WeChat terms.
Reasons for Switching Restrictions:
To protect your account, you may encounter restrictions on switching for the following reasons:
1. Recent Account Activity
- A password was recently set.
- Your account has experienced suspicious login activity.
2. Terms Violations
- Certain features may be restricted due to potential violations of our Terms.
- These issues must be adequately resolved before you can proceed.
3. Timing Restrictions
- Switching is restricted during the first 180 days after account registration.
- Switching is also restricted during the first 90 days after completing a prior account migration.
4. Linked Mobile Number Requirements
For safety reasons, switching may be restricted if no mobile number is currently linked to your account.
5. Guardian Mode
Switching from Weixin to WeChat is restricted if you are a Weixin user with Guardian Mode enabled.
How to Resolve Switching Issues
For detailed steps:
- Switching to Weixin: If you linked a non-China's mainland mobile number but are now living in the China's mainland, refer to: My Account > WeChat and Weixin > “I linked a non-China's mainland mobile number but I am living in the China's mainland now. How can I switch from WeChat to Weixin?”
- Switching to WeChat: If you linked a China's mainland mobile number but are now living outside the China's mainland, refer to: My Account > WeChat and Weixin > “I linked a China's mainland mobile number but I am living outside of the China's mainland now. How can I switch from Weixin to WeChat?”
If you encounter further difficulties, ensure all restrictions are resolved and your account is in good standing before attempting to switch again.