1. Check for on-screen instructions in your WeChat app to freeze your WeChat account, kindly refer below for reference:
Notes:
- The verification code might not be able to input, kindly wait for a while until there is space for you to key in the code accordingly.
If there is any difficulties during the process, kindly reach out to us via this link and provide us with a full screenshot/video recordings of the error issue so that we can further check on it and assist you.