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Security

  • How can I prevent my account from being compromised when I've lost my phone?
  • How Do I Freeze/ Unfreeze My Account?
  • How to port your data from WeChat?
  • How do I enable/disable access to my phone's microphone, camera, contacts, and location information?
  • What personal data does WeChat store, and how is it used?
  • How Do I Control My Personal Data?
  • How Do I Remove My Data from the Weixin Open Platform, third-party app or website via WeChat?
  • Will my WeChat account be deactivated if I don't use it for a long time?
  • Why Has My WeChat Account Been Blocked?
  • What Should I Do If My WeChat Account Is Compromised?
  • FAQ for Data Export
  • What Should I Do if I'm Unable to Unblock My WeChat Account?
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